Former Employees Are Sharing Company Secrets Now That They No Longer Work There, And These Are Fascinating

Published: Oct 9, 2026 12:01 AM • Updated: Oct 9, 2026 12:10 AM • Original source

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“If you were on live chat with customer care, I could see what you were typing before pressing send. I watched people work through grotesque statements, fraudulent lies, and their whole range of emotions in real time before deleting and typing ’ok.‘”

Hi, I’m Hannah Loewentheil, and as a Senior Writer at BuzzFeed I write about all things lifestyle, especially parenting, travel, and food.